# Cloud Solution Provider

Your trusted Microsoft Cloud Solution Provider. Simplified licensing, unlimited support, and expert cloud management.

## What's Included

As your Microsoft CSP partner, we simplify licensing and provide expert cloud management.

### Microsoft Licensing

Simplified Microsoft 365 and Azure licensing with consolidated billing and license optimization.

### Cloud Management

End-to-end management of your Microsoft cloud infrastructure including tenant and subscription management.

### Cost Optimization

Identify and eliminate wasted licenses, optimize your Microsoft spend, and maximize ROI.

### Unlimited Support

Unlimited technical support with average 30-minute response times from certified engineers.

## Complete CSP Services

As a Microsoft Cloud Solution Provider, Patriot Consulting manages your Microsoft licensing and cloud infrastructure, providing expert guidance and unlimited support to help you get the most from your Microsoft investment.

- Microsoft 365 licensing and management
- Azure subscription management
- License optimization and cost management
- Microsoft tenant setup and configuration
- Migration planning and execution
- Unlimited technical support
- 30-minute average response time
- Billing management and invoice consolidation
- License compliance monitoring
- Direct Microsoft escalation path

### CSP Benefits

- **Single Invoice**: Consolidated billing for all Microsoft products and services.
- **Expert Guidance**: Certified engineers to help you optimize your Microsoft environment.
- **Direct Escalation**: Direct escalation path to Microsoft for critical issues.
- **Flexible Licensing**: Add or remove licenses as your organization grows.

## Service Tiers

Foundational CSP alignment with value-added advisory and security guidance.

### Bronze

Foundation CSP licensing with End-to-End Security Hardening for Microsoft 365.

- Microsoft CSP licensing sold through Patriot
- Annual License review & cost optimization
- SecureShield365 Bronze
- Monthly Change Notifications
- Technical Support through our Partner
- 24x7 Security Operations Center available as an add-on

### Gold

Comprehensive managed security with cross-framework compliance mapping and Level 3 support.

- Everything in Bronze
- Azure Cloud Security Posture Assessment & Remediation
- M365 Security Health Checks
- Sentinel Cost Optimization
- CIS, NIST 800-53, ISO 27001, PCI, SOC 2 or HITRUST cross-mapping
- Incident Response for M365 — 1 incident included
- Patriot Academy — On-Demand Admin Training
- Unlimited Level 3 support for Defender, Intune, Entra, Purview, and Sentinel
- Technical Support for other products through our Partner
- 24x7 Security Operations Center available as an add-on

### Platinum

Full-service managed security with offensive testing and live instructor-led training.

- Everything in Gold
- Incident Response for M365 — 2 incidents included
- Quarterly Penetration Testing
- Patriot Academy Premium — live instructor-led training
- 24x7 Security Operations Center available as an add-on

## CSP Cost-Optimization Case Studies

Every Patriot CSP customer gets an annual license review. Here are three examples of the savings we've uncovered for real customers — yours could be next.

### Exchange Online

**$22,224 Annual Savings**  
**Exchange Online License Reclamation**  
A regional insurance firm was paying for hundreds of unused Exchange Online licenses. Patriot's CSP team identified dormant mailboxes and right-sized their tenant.

### Teams Voice

**$6,272 Annual Savings**  
**Teams Voice PSTN Optimization**  
For a national EV charging network, we right-sized Teams Phone PSTN licensing across 43 users — $145 in savings per licensed user, every year.

### SharePoint Storage

**$29,394 Annual Savings**  
**SharePoint Storage Reclamation**  
A consumer food manufacturer was burning budget on unused SharePoint storage. Patriot reclaimed 12.0 TB and ended the monthly overage charges.