# SecureShield365 Managed Services

Ongoing managed security services to continuously harden and monitor your Microsoft 365 and Azure environment.

## What's Included

SecureShield365 provides comprehensive ongoing management of your Microsoft security environment.

### Quarterly Security Checks

Our team performs thorough quarterly reviews of your Microsoft 365 and Azure security posture, identifying gaps and recommending improvements.

### Continuous Hardening

We continuously monitor and harden your Microsoft environment against evolving threats and security best practices.

### Secure Score Optimization

We actively work to improve your Microsoft Secure Score, providing a measurable indicator of your security posture.

### 30-Minute Response Time

Unlimited support with 30-minute average response times and 4 hour average resolution times from certified Microsoft support engineers.

## Comprehensive Security Management

SecureShield365 provides ongoing management of your Microsoft security environment, ensuring your organization stays protected against evolving threats while maintaining compliance with industry standards.

- Quarterly security posture reviews and recommendations  
- Microsoft Secure Score monitoring and improvement  
- Security policy management and enforcement  
- Conditional Access policy management  
- Microsoft Defender configuration management  
- Compliance monitoring and reporting  
- Security incident response support  
- Monthly security status reports

### Why SecureShield365?

1,000+  
Security settings audited

98%  
Customer satisfaction rate

30 min  
Average response time

3,000+  
Successful projects completed

## Service Tiers

Choose the SecureShield365 tier that fits your organization's needs.

### Silver

Core managed security review and guidance for organizations getting started.

- M365 Quarterly Security & Remediation Review  
- M365 Critical Change Review & Guidance  
- Licensing review and cost optimization assessment

### Gold

Comprehensive managed security with cross-framework compliance mapping and Level 3 support.

- Everything in Silver  
- Azure Cloud Security Posture Assessment & Remediation  
- M365 Security Health Checks  
- Sentinel Cost Optimization  
- CIS, NIST 800-53, ISO 27001, PCI, SOC 2 or HITRUST cross-mapping  
- Incident Response for M365 — 1 incident included  
- Patriot Academy — On-Demand Admin Training  
- Unlimited Level 3 support for Defender, Intune, Entra, Purview, and Sentinel

### Platinum

Full-service managed security with offensive testing and live instructor-led training.

- Everything in Gold  
- Incident Response for M365 — 2 incidents included  
- Quarterly Penetration Testing  
- Professional Services Deployments  
- Patriot Academy Premium — live instructor-led training

24x7 Security Operations Center available as an add-on.